Your custom jewelry order will come with a complimentary pro polish pad to shine your jewelry. The polish pad will turn dark grey/black with use and when both sides are completely black, it should be discarded and another should be used.
Additional pro polish pads are available for purchase. It is important to avoid getting your pro polish pads wet… they will disintegrate.
Please do not dip or wipe your hand stamped pieces in or with sterling silver jewelry cleaner. This will clean the jewelry, but it will also remove the darkening/oxidation from the stamped areas. (Chains, without the charms attached, may be dipped for 2-3 seconds in sterling jewelry cleaner to remove some of the oxidation which may build up over time.)
Never use bleach, ammonia, alcohol, or acetone on your sterling silver pieces. These fluids can cause damage beyond repair to the piece.